Sparring Partners | AI-driven automation at AT&T

In this final Sparring Partners on AI and automation, we heard the operator’s perspective from Jennifer Yates about AT&T’s experience to date, ongoing activities, and future roadmap to adopt AI-driven automation and eventually move to autonomous networks.

Jennifer shared her deep, first-hand experience in running highly innovative projects to manage and optimize the AT&T network using AI and ML, and discussed the challenges and opportunities of these new technologies:

• What are the most promising use cases?
• How do you assess the costs and benefits of AI models and automation?
• Will you build your own models, or customize or use public ones?
• How will AI change your network operations?