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Salesforce has built accessibility and inclusive design into its processes, products and services and established an accessibility group at the heart of the business. Its multi-pronged approach benefits from executive buy-in but also building up from the bottom with a specialist accessibility team spreading the word throughout the organization.
In this Inclusively conversation, Jaqui Tolisano Senior Director, Product Accessibility and Adam Rodenbeck, Senior Accessibility Engineer, Product Accessibility at Salesforce joined Chris Lewis and Monica Paolini to explore how this inclusive approach works within the Salesforce model and how their lessons learned can be applied to the telecoms industry.

Senior Digital Accessibility Engineer
Salesforce

Senior Director Product Accessibility
Salesforce

Founding Director
Lewis Insight

Principal
Senza Fili
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